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Return Policy:

If you wish to return an item for refund, you must do so within 30 days of purchase. Please contact us for a Return Authorization Number (RNA) and instructions on how to return a product to us. We will not accept returns without an RNA, no exceptions. The original invoice (or other suitable means of identifying the product(s) were purchased through TheBridgeSource.com) must accompany all returns, and the product(s) must be unopened, unused, and suitable for resale. After we have inspected the product(s), and verified the conditions of our Return Policy have been met, we will issue a credit (less shipping charges) in the same manner of payment you used to purchase the product. You will receive an email verification that the refund has been issued. Please allow three business days for credit card refunds.

Exchange Policy:

You may exchange your product(s) within 30 days of purchase. All product exchanges must be accompanied by the original invoice, and be mailed (at customer expense) to us with a Return Authorization Number. The product(s) will be inspected upon our receipt. All exchanges must be returned to us in resalable condition, and all packaging materials must be undisturbed. Exchanges will not be issued if the product(s) shows signs of use. Exchanges will be made in a timely manner for items of equal or lesser value. The customer will be responsible for all shipping costs in both directions.