We pride ourselves on filling our customers' orders fast. We attempt to package and ship all orders within one business day. Typically, if your order is placed before 3:00 pm, it will ship the same day. Orders placed after 3:00 pm will likely ship the following business day. On rare occasions, we may encounter a product shortage resulting in delayed shipping, we will attempt to notify you by email if this should occur.
is our default method of shipping. Domestic Priority Mail shipments will be received in 2-3 business days to any residential or business address including PO Boxes. We ship all orders with Delivery Confirmation service and can be verified on www.USPS.com. Delivery Confirmation posted on the carrier’s website will serve as proof that you received the package(s) we sent you.
Playing cards are very heavy to ship; therefore, if you are ordering a large quantity of cards, this is your best shipping option. We can fit as many as 5-dozen decks of paper cards, or 15 setups of boxed plastic cards, in one medium Flat-Rate box. Occasionally, your order may be too large to fit in one flat rate box, so we reserve the right to adjust the shipping method as necessary, and we will attempt to give you the best value.
We will gladly ship to US Military personnel serving overseas. You should enter the address as a Domestic address regardless of where the base is located around the world. Priority Mail will get the package in the hands of the Military within 2-3 days, the military postal procedures take over after that and we are not able to track the package or estimate delivery times. Typically, delivery to the soldier will be made in 8-10 days.
The US postal service guarantees one day delivery to addresses within 50 miles of a major airport; otherwise, two day delivery is guaranteed. Express Mail is available at the rate quoted to you during the Checkout process.
We offer UPS shipping if you prefer. UPS Ground is often the best solution for shipping heavy weight items such as furniture, or large quantities of playing cards. The cost of UPS shipping options will be available during the Checkout process. We will email you the UPS tracking number.
We will ship worldwide at the customer’s request. Please note: The customer is responsible for payment of all Customs Duties & Taxes associated with the order. Please enter the International address very carefully; sometimes, foreign addresses are uniquely formatted, and we will rely on you entering the address correctly.
If you wish to return an item for refund, you must do so within 30 days of purchase. Please contact us for a Return Authorization Number (RNA) and instructions on how to return a product to us. We will not accept returns without an RNA, no exceptions. The original invoice (or other suitable means of identifying the product(s) were purchased through TheBridgeSource.com) must accompany all returns, and the product(s) must be unopened, unused, and suitable for resale. After we have inspected the product(s), and verified the conditions of our Return Policy have been met, we will issue a credit (less shipping charges) in the same manner of payment you used to purchase the product. You will receive an email verification that the refund has been issued. Please allow three business days for credit card refunds.
You may exchange your product(s) within 30 days of purchase. All product exchanges must be accompanied by the original invoice, and be mailed (at customer expense) to us with a Return Authorization Number. The product(s) will be inspected upon our receipt. All exchanges must be returned to us in resalable condition, and all packaging materials must be undisturbed. Exchanges will not be issued if the product(s) shows signs of use. Exchanges will be made in a timely manner for items of equal or lesser value. The customer will be responsible for all shipping costs in both directions.
The Bridge Source respects your privacy. We do not share, sell, or distribute your personal information to anyone. The Bridge Source only uses your information to: process and fill your order(s), contact you regarding the status of your order, and to send occasional newsletters or announcements regarding special promotions we may run from time to time. We will not overwhelm you with promotional emails, and you may ‘opt out’ at any time by following the ‘Unsubscribe’ link in the promotional email.
We take the importance of securing your personal information very seriously. Whenever you transmit sensitive information such as credit card numbers and/or passwords to us, our site employs Secure Socket Layers (SSL) encryption technology to protect your information from being intercepted. Our secure servers utilized state-of-the-art firewall protections.
There may be times when The Bridge Source is required by law enforcement officials to disclose personal information as part of a criminal investigation. Such action may be necessary as part of (but not limited to) investigations regarding credit card fraud, identity theft, etc. We will vigorously pursue prosecution against any party which engages in an attempt to commit fraud through our website.
Conditions of Use:
Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are strictly prohibited.
Disclaimers and Limitation of Liability: By using the TBS website, you expressly agree that use of the site is at your sole risk. TBS website is provided on an "AS IS" and "AS AVAILABLE" basis. Neither TheBridgeSource.com, nor its parent company (Playing Cards and More, LLC.), affiliates, subsidiaries, or designees, nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensees or the like (collectively, "Associates") warrant that use of the TBS website will be uninterrupted or error-free. Neither TBS nor its Associates warrant the accuracy, integrity or completeness of the contents provided on the website or the products or services offered for sale on TBS website. Further, TBS makes no representation that content provided on our website is applicable to, or appropriate for use in, any location whether within or outside of the United States. TBS and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by TBS or its Associates shall create a warranty of any kind. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.
Under no circumstances shall TBS or it's Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of (or inability to use) TBS website; including, but not limited to, reliance by you on any information obtained from TBS website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of TBS has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through TBS website. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Paying for Your Order: You may pay for your orders with major credit cards issued in the United States of America. Currently, we accept Visa®, MasterCard®, and American Express® for domestic orders. International credit card orders are accepted on a case-by-case basis. We reserve the right to not accept credit card payment for International orders. We also accept Paypal, Money Orders, Cashier's Checks, and personal checks in accordance with our payment policy.
Generally, credit and debit cards are charged on the same day your order is placed with us. In the unlikely event we are unable to ship your order within a reasonable period of time, we will credit your card for the items not shipped.
Validating Your Order: After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.
Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.
Order Acceptance/Confirmation: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. TBS website reserves the right at any time after receipt of your order to accept or decline your order for any reason.
Order Limitations: We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.
Order Limitations/Limited Quantities: The Bridge Source may, at its own discretion, limit or cancel quantities purchased on a per person, per household, or per order basis. TBS also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same TBS website account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. TBS reserves the right to limit or prohibit sales to dealers.
Sales Tax Policy: The Bridge Source does business throughout the United States and collects and remits sales tax as required by law, TBS currently collects and remits Gross Receipts Tax on orders which are delivered within the state of New Mexico. Please note, TBS reserves the right not to sell to resellers.
Shipping: All orders placed on this site are subject to product availability and will be shipped according to TBS shipping policies.
Both you and TBS agree that a "Delivery Confirmation" from one of our preferred carriers (USPS, UPS) will constitute sufficient proof that your order was in fact delivered to you. If you wish to dispute delivery you must file a claim with the appropriate carrier, we will provide you with the tracking number upon request. In the event an order is returned to us, we will attempt to contact you by email and/or phone to authorization reshipment at your expense.
Please review our Shipping Policy for additional information on shipping times, rates, and policies.
Intended for Users Over the Age of 18: The TBS website is intended for use by individuals 18 years of age or older (21 where required by law). The Bridge Source website is not intended use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this site.
Product Display/Colors: TBS website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.
Errors on Our Site: Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and The Bridge Source reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, TBS will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with our Return Policy.